Had a great time on the North Shore Kayak last Monday. This is the second time I've used your company. Our guide, I think his name was Kerry, (he grew up in Sacramento) did a fabulous job and was very patient with 2 novices, myself and a friend. It was just the three of us, so we had great one-on-one attention. He excels in customer service skills, which is a lost art these days. The day was perfect and the lake was beautiful so it was a win-win all around. -Patti L.
-- Patti L.
I took my daughter and her children for a kayaking experience on July 4th and signed up 2 single kayaks and a paddle board with Mark who was in charge on July 4, 2009. Mark gave excellent instruction to my grandchildren and to my daughter and everyone had the time of their lives. Although we ran over our hour by a few minutes, Mark kindly charged us only for the first hour. This was at a time when some people would have milked the customer for every last dime because it was one of the busiest days of the year. As a result of his kindness, we purchased two shirts. My daughter's size was apparently unavailable but Kevin showed up, did some more searching and came up with a perfect shirt with a perfect fit. All of this is to say that anyone looking for superior customer service will find it with the kind and competent people at Tahoe Adventure Company. We will definitely be repeat customers in the future. -R. Garland
-- R. Garland
"We did the Sand Harbor kayak tour and LOVED every second! First off the staff is great. Katie booked our tour for us and she was so kind and helpful. She answered all our questions and was so sweet. Tucker took us on the tour and he was so knowledgeable and great with our kids. We had four boys in our tour and he told jokes and swam with them. The lunch on the beach was fun and yummy- complete with drinks and cookies. We highly recommend this company and tour. I can't wait to go back again!" -Samantha D.
-- Samantha D.
