Had a great time on the North Shore Kayak last Monday. This is the second time I've used your company. Our guide, I think his name was Kerry, (he grew up in Sacramento) did a fabulous job and was very patient with 2 novices, myself and a friend. It was just the three of us, so we had great one-on-one attention. He excels in customer service skills, which is a lost art these days. The day was perfect and the lake was beautiful so it was a win-win all around. -Patti L.
-- Patti L.
I took my daughter and her children for a kayaking experience on July 4th and signed up 2 single kayaks and a paddle board with Mark who was in charge on July 4, 2009. Mark gave excellent instruction to my grandchildren and to my daughter and everyone had the time of their lives. Although we ran over our hour by a few minutes, Mark kindly charged us only for the first hour. This was at a time when some people would have milked the customer for every last dime because it was one of the busiest days of the year. As a result of his kindness, we purchased two shirts. My daughter's size was apparently unavailable but Kevin showed up, did some more searching and came up with a perfect shirt with a perfect fit. All of this is to say that anyone looking for superior customer service will find it with the kind and competent people at Tahoe Adventure Company. We will definitely be repeat customers in the future. -R. Garland
-- R. Garland
We had 2 tours with this company both were perfect. The kayak tour guide was really informative, funny, and friendly. Made the experience better then if we were to just rent a kayak at the beach. The 2 hour kayak trip felt like 30 minutes we were having a lot of fun. The hiking tour guide was great as well she made sure no one was left behind and kept us entertained the whole hike she was also very informative, funny and friendly the 4 mile hike was much better having someone experienced showing us what every plant and landmark was and supporting our group along the way. If you make your way to Tahoe definitely book with these guys you won’t regret it.
-- M. Ahmed
