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Policies, Forms, & Directions

Reservation and Refund Policy

A 3% non-refundable booking fee is applied to every reservation.

Refund Policy: A full refund, minus a $50 processing fee, is available up to seven days before the trip. A partial refund of 50% of the total cost of the trip is available from 6 to 2 days prior to the trip. No refund will be granted for cancellation within 48 hours of the trip or program or for no shows.

Date change and cancellation policy: 20% surcharge (based on the total trip cost) will be due for date changes. TAC reserves the right to cancel, reschedule or adjust the trip due to dangerous weather conditions. If a trip must be cancelled due to weather, Tahoe Adventure Company will offer another suitable trip.

Corporate Refund Policy: A full refund, minus a $500 processing fee, is available up to one month (30 days) before the trip. A partial refund of 50% of the total cost of the trip is available from 29 to 7 day prior to the trip. No refund will be granted for cancellation within 6 days of the trip or program.

Directions

Castle-Peak - Snowshoeing

Castle Peak - Hiking

D.L. Bliss State Park

Donner Memorial State Park

Emerald Bay State Park

Granite Chief Trailhead

Incline Village Visitors Center

North Tahoe Regional Park

School Rock

Spooner Lake State Park

Sugar Pine Point State Park

Tahoe Cross Country Center

Tahoe Vista Recreation Area

Tahoe City Transit Center

Truckee River Regional Park

Clothing Lists

Kayak/SUP - Spring & Fall

Thunderbird Lodge Kayak Tour

SnowShoe

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Visitors Love To Adventure With Us

"Did the Sunset Tour and it was great, the weather was in our favor. The tour guides were friendly, it's not rushed and they don't bombard you with non stop information, just enough to keep you interesting and for you to enjoy." -AVP.

Our Adventures

I took my daughter and her children for a kayaking experience on July 4th and signed up 2 single kayaks and a paddle board with Mark who was in charge on July 4, 2009. Mark gave excellent instruction to my grandchildren and to my daughter and everyone had the time of their lives. Although we ran over our hour by a few minutes, Mark kindly charged us only for the first hour. This was at a time when some people would have milked the customer for every last dime because it was one of the busiest days of the year. As a result of his kindness, we purchased two shirts. My daughter's size was apparently unavailable but Kevin showed up, did some more searching and came up with a perfect shirt with a perfect fit. All of this is to say that anyone looking for superior customer service will find it with the kind and competent people at Tahoe Adventure Company. We will definitely be repeat customers in the future. -R. Garland

Water Adventures

"We did the Sand Harbor kayak tour and LOVED every second! First off the staff is great. Katie booked our tour for us and she was so kind and helpful. She answered all our questions and was so sweet. Tucker took us on the tour and he was so knowledgeable and great with our kids. We had four boys in our tour and he told jokes and swam with them. The lunch on the beach was fun and yummy- complete with drinks and cookies. We highly recommend this company and tour. I can't wait to go back again!" -Samantha D.

Water Adventures

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Reservation and Refund Policy

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Visitors Love To Adventure With Us

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