I booked one of your guided Thunderbird Lodge Kayak Tours on July 20th. From Stephanie who took my reservation to Robin who was our guide- I was extremely impressed by your staff.
My daughter and I would not have had such a great experience without Robin. She truly made my first kayaking adventure a memorable one. My daughter, who has more experience than I in regards to kayaking, was impressed with Robin's know-how and great personality.
Thanks to you and your staff for a great day. I will definitely recommend your company. -Karen
-- Karen
Kevin - we had a great time yesterday on one of your Guided Snowshoe Tours. Marin was a wonderful guide. She provided a nice balance of keeping us engaged in the environment we were in, guiding us safely, and giving us plenty of space to enjoy being with our family and dogs. Thanks for accommodating our last minute tour - it was well worth it.
All the best, Renee
-- Renee
"Went Kayaking today with Tahoe Adventure Company, it was a fantastic time! We had called multiple kayaking companies beforehand and they all were closed, luckily we found this place!! So glad they were open because it was a great day to kayak. The weather was beautiful, not too hot and a bit overcast. Nolan was a super welcoming and helpful kayak representative!! He answered all of our questions and helped us, additionally he let us wash off our feet afterwards. Thanks Nolan for all of your help! Thanks for staying open Tahoe Adventure Company!" -Sydney M.
-- Sydney M.
I took my daughter and her children for a kayaking experience on July 4th and signed up 2 single kayaks and a paddle board with Mark who was in charge on July 4, 2009. Mark gave excellent instruction to my grandchildren and to my daughter and everyone had the time of their lives. Although we ran over our hour by a few minutes, Mark kindly charged us only for the first hour. This was at a time when some people would have milked the customer for every last dime because it was one of the busiest days of the year. As a result of his kindness, we purchased two shirts. My daughter's size was apparently unavailable but Kevin showed up, did some more searching and came up with a perfect shirt with a perfect fit. All of this is to say that anyone looking for superior customer service will find it with the kind and competent people at Tahoe Adventure Company. We will definitely be repeat customers in the future. -R. Garland
-- R. Garland
"We went on two trips with Tahoe Adventure Company: a sunset kayak trip, and a rock climbing trip. They were both superb. The guide for the kayak trip was knowledgeable and fun. The rock climbing guide, Chris Baumann, was outstanding. We have been on several other rock climbing trips, and Chris was hands down the best guide we have had (and we liked the others.) His relaxed, low-key approach was great for our group, but at the same time he was obviously very safety oriented. One of the members of our group, a 4th grader, became very frightened about halfway up the rock face. Without any fuss or drama, Chris mounted a rescue, and his cheerful, encouraging approach soon had the boy climbing again, with great enjoyment. We all had a great day" -Rachel P.
-- Rachel P.