I took my daughter and her children for a kayaking experience on July 4th and signed up 2 single kayaks and a paddle board with Mark who was in charge on July 4, 2009. Mark gave excellent instruction to my grandchildren and to my daughter and everyone had the time of their lives. Although we ran over our hour by a few minutes, Mark kindly charged us only for the first hour. This was at a time when some people would have milked the customer for every last dime because it was one of the busiest days of the year. As a result of his kindness, we purchased two shirts. My daughter's size was apparently unavailable but Kevin showed up, did some more searching and came up with a perfect shirt with a perfect fit. All of this is to say that anyone looking for superior customer service will find it with the kind and competent people at Tahoe Adventure Company. We will definitely be repeat customers in the future. -R. Garland
-- R. Garland
"I bring large groups to them for team building and they ALWAYS come back happy. They know the soft skills required to help businesses bond and learn." -Barb S.
-- Barb S.
Hi, I just wanted to follow-up with you after our family trip to Lake Tahoe and the Sand Harbor Kayak Tour we did through your company July 31. It was fantastic! Our guide gets a thumbs up and we'd ask for him again. It was my favorite part of the trip. It was very cool too that a photographer from the Times was there to document all the fun...Again, thanks for a great experience. -Kristen Runke
-- Kristen Runke
"This was my first time in Lake Tahoe in the winter, and I was excited to do every kind of activity to enjoy what the area has to offer. Snowshoeing came highly recommended, particularly with the option to do a sunset tour, where you could see the sunset from a ridge on the Castle Peak mountain. The whole experience was great. Eric was a terrific guide who got everybody set up in their snowshoes, and with the poles. Took us up the mountain giving us tidbits of information all along the way, and providing emotional support when it got exhausting due to the elevation." -Trip Advisor Review
-- Trip Advisor Review
"Registration was easy, and the people on the phone were very friendly and helpful. With less than 24 hours notice, they set up a customized bike ride for my brother and me. We told them we had no previous mountain biking experience but are very athletic teens and would only be a group of two instead of the supposed minimum of four. They let us sign up for a lengthier and more advanced trail (the Flume Trail) than the usual beginner options and even upgraded our bikes for free! Our guide was very nice but not "too nice" (she obviously had experience dealing with teens). She knew the trail extremely well and took some great pictures of us (with our camera, so the pictures were free). We stopped for snacks and lunch (great sandwiches from Safeway), and the guide even showed us a fish restocking station. The biking itself was incredibly fun, but does require a fair bit of athleticism for both uphill and downhill sections (parents, be warned). We rode the shuttle back to the meeting point to get picked up in the afternoon. Fantastic experience overall." -Vincent W.
-- Vincent W.
