I took my daughter and her children for a kayaking experience on July 4th and signed up 2 single kayaks and a paddle board with Mark who was in charge on July 4, 2009. Mark gave excellent instruction to my grandchildren and to my daughter and everyone had the time of their lives. Although we ran over our hour by a few minutes, Mark kindly charged us only for the first hour. This was at a time when some people would have milked the customer for every last dime because it was one of the busiest days of the year. As a result of his kindness, we purchased two shirts. My daughter's size was apparently unavailable but Kevin showed up, did some more searching and came up with a perfect shirt with a perfect fit. All of this is to say that anyone looking for superior customer service will find it with the kind and competent people at Tahoe Adventure Company. We will definitely be repeat customers in the future. -R. Garland
-- R. Garland
You know how the last day of vacation looms, and you can't help but feel a little sad? These folks have the cure for you! We booked the Sand Harbor adventure for the last day of our trip and we just LOVED it. The cherry on top of a wonderful trip. The kayaks they use are stable and have great back support, but the guide really made this trip for us. Jill was helpful and knowledgeable, and we definitely learned more about the lake from her than we have on any other excursions. Jill found us some super cool and secluded rocky inlets and gave us a chance to wade around and explore. Everything was amazing! We'd highly recommend this company and this adventure. Everyone else we worked with deserves high praise as well. (Kate, Erica, and Nicole... y'all are rockstars!) -Karen M.
-- Karen M.
"My family of 6 visited in July and booked a multi sport tour. We kayaked for about two hours in the am. Our guide Joel was great. Knowledgeable about the lake and it’s history. He set a good pace with breaks as we needed them. We ate a basic lunch of turkey sandwiches and then headed to Squaw valley for hiking. Very nice scenic hike at the right level for our group. Lots of wild flowers. It would have been hard to follow the trail without a guide. The company was great about answering all my questions and returning phone calls. One suggestion would be to provide a wider variety of snacks and drinks. Some gourmet touches to lunch like local homemade cookies would have been nice. We have had this with other tour companies. We would definitely book another trip." Larry F.
-- Larry F.
