"Registration was easy, and the people on the phone were very friendly and helpful. With less than 24 hours notice, they set up a customized bike ride for my brother and me. We told them we had no previous mountain biking experience but are very athletic teens and would only be a group of two instead of the supposed minimum of four. They let us sign up for a lengthier and more advanced trail (the Flume Trail) than the usual beginner options and even upgraded our bikes for free! Our guide was very nice but not "too nice" (she obviously had experience dealing with teens). She knew the trail extremely well and took some great pictures of us (with our camera, so the pictures were free). We stopped for snacks and lunch (great sandwiches from Safeway), and the guide even showed us a fish restocking station. The biking itself was incredibly fun, but does require a fair bit of athleticism for both uphill and downhill sections (parents, be warned). We rode the shuttle back to the meeting point to get picked up in the afternoon. Fantastic experience overall." -Vincent W.
-- Vincent W.
Had a great time on the North Shore Kayak last Monday. This is the second time I've used your company. Our guide, I think his name was Kerry, (he grew up in Sacramento) did a fabulous job and was very patient with 2 novices, myself and a friend. It was just the three of us, so we had great one-on-one attention. He excels in customer service skills, which is a lost art these days. The day was perfect and the lake was beautiful so it was a win-win all around. -Patti L.
-- Patti L.
"The views were awesome. Our guide, Parker, was so nice and so knowledgeable about the area. It was my first kayaking experience, so it will be a special memory." -Peter C.
-- Peter C.
