I took my daughter and her children for a kayaking experience on July 4th and signed up 2 single kayaks and a paddle board with Mark who was in charge on July 4, 2009. Mark gave excellent instruction to my grandchildren and to my daughter and everyone had the time of their lives. Although we ran over our hour by a few minutes, Mark kindly charged us only for the first hour. This was at a time when some people would have milked the customer for every last dime because it was one of the busiest days of the year. As a result of his kindness, we purchased two shirts. My daughter's size was apparently unavailable but Kevin showed up, did some more searching and came up with a perfect shirt with a perfect fit. All of this is to say that anyone looking for superior customer service will find it with the kind and competent people at Tahoe Adventure Company. We will definitely be repeat customers in the future. -R. Garland
-- R. Garland
I went kayaking today with a youth group I volunteer with, ages 10 to 14. We had a great time! The instructors were helpful and knowledgeable, and made everyone feel safe. We paddled out into Tahoe Lake individually, including a boat race, and then the kids got to swim (with their life vests) in the lake, or play games between the kayaks. The bottom wasn't more than 30 feet deep. We spent about 2.5 hours on the water. On the way in, we linked all the kayaks and paddled as a chain. Nice teamwork! Overall a great experience. I hope to return again. -Chris C.
-- Chris C.
"We went on two trips with Tahoe Adventure Company: a sunset kayak trip, and a rock climbing trip. They were both superb. The guide for the kayak trip was knowledgeable and fun. The rock climbing guide, Chris Baumann, was outstanding. We have been on several other rock climbing trips, and Chris was hands down the best guide we have had (and we liked the others.) His relaxed, low-key approach was great for our group, but at the same time he was obviously very safety oriented. One of the members of our group, a 4th grader, became very frightened about halfway up the rock face. Without any fuss or drama, Chris mounted a rescue, and his cheerful, encouraging approach soon had the boy climbing again, with great enjoyment. We all had a great day" -Rachel P.
-- Rachel P.
