"Sophia was our guide and we absolutely loved the experience! She was kind, knowledgeable, friendly and obviously skilled with a kayak. She also snapped this great photo of our group." -Ashley B.
-- Ashley B.
I booked one of your guided Thunderbird Lodge Kayak Tours on July 20th. From Stephanie who took my reservation to Robin who was our guide- I was extremely impressed by your staff.
My daughter and I would not have had such a great experience without Robin. She truly made my first kayaking adventure a memorable one. My daughter, who has more experience than I in regards to kayaking, was impressed with Robin's know-how and great personality.
Thanks to you and your staff for a great day. I will definitely recommend your company. -Karen
-- Karen
Had a great time on the North Shore Kayak last Monday. This is the second time I've used your company. Our guide, I think his name was Kerry, (he grew up in Sacramento) did a fabulous job and was very patient with 2 novices, myself and a friend. It was just the three of us, so we had great one-on-one attention. He excels in customer service skills, which is a lost art these days. The day was perfect and the lake was beautiful so it was a win-win all around. -Patti L.
-- Patti L.
"What a fabulous experience! None of us had ever snowshoed before and Zach did a fantastic job of guiding us based on our ability level. He was patient, knowledgeable, communicative, and wonderful. Would do again!" -Katrina B.
-- Katrina B.
I took my daughter and her children for a kayaking experience on July 4th and signed up 2 single kayaks and a paddle board with Mark who was in charge on July 4, 2009. Mark gave excellent instruction to my grandchildren and to my daughter and everyone had the time of their lives. Although we ran over our hour by a few minutes, Mark kindly charged us only for the first hour. This was at a time when some people would have milked the customer for every last dime because it was one of the busiest days of the year. As a result of his kindness, we purchased two shirts. My daughter's size was apparently unavailable but Kevin showed up, did some more searching and came up with a perfect shirt with a perfect fit. All of this is to say that anyone looking for superior customer service will find it with the kind and competent people at Tahoe Adventure Company. We will definitely be repeat customers in the future. -R. Garland
-- R. Garland