I took my daughter and her children for a kayaking experience on July 4th and signed up 2 single kayaks and a paddle board with Mark who was in charge on July 4, 2009. Mark gave excellent instruction to my grandchildren and to my daughter and everyone had the time of their lives. Although we ran over our hour by a few minutes, Mark kindly charged us only for the first hour. This was at a time when some people would have milked the customer for every last dime because it was one of the busiest days of the year. As a result of his kindness, we purchased two shirts. My daughter's size was apparently unavailable but Kevin showed up, did some more searching and came up with a perfect shirt with a perfect fit. All of this is to say that anyone looking for superior customer service will find it with the kind and competent people at Tahoe Adventure Company. We will definitely be repeat customers in the future. -R. Garland
-- R. Garland
"This was my first time in Lake Tahoe in the winter, and I was excited to do every kind of activity to enjoy what the area has to offer. Snowshoeing came highly recommended, particularly with the option to do a sunset tour, where you could see the sunset from a ridge on the Castle Peak mountain. The whole experience was great. Eric was a terrific guide who got everybody set up in their snowshoes, and with the poles. Took us up the mountain giving us tidbits of information all along the way, and providing emotional support when it got exhausting due to the elevation." -Trip Advisor Review
-- Trip Advisor Review
All people involved had a great time. Your guides are awesome also. I was going to call you about the pictures so I am glad you have the disc. Thanks again! -Doug, Levins Auto
-- Doug, Levins Auto
"We did the Sand Harbor Kayak tour with Tahoe Adventure Company. Emma Hoffman was our tour guide. This tour was worth the money. Emma guided the tour well, was informative about the history of the place, friendly and kept us engaged. But what I am happy about is something bigger than that...Myself and my husband are beginners in kayaking. We were struggling with balancing the Kayak and suddenly our kayak toppled down. Emma took charge of this unexpected situation and immediately helped us! She stayed calm and guided us step by step as to how to get back on the kayak and got us back on kayak. Without her, I don't know how we would have managed! Because we are very new to this. Thanks, Emma! A guide's or Company's worth is known especially based on how they handle unexpected situations! Also, Emma helped our group Cliff jump by jumping along with us. Without her lead none of us had the guts to jump by ourselves. I am glad I chose Tahoe Adventure Company for this tour and glad that Emma was our tour guide. I’d come back to Tahoe adventure company again for both summer and winter activities. They ensure safety along with providing adventure." -Viv N.
-- Viv N.
"My husband, 15-year-old daughter, and I booked the Friday, December 28 sunset snowshoe tour with Tahoe Adventure Company. It took a while to confirm but once I spoke with Katie we were all set. We were a bit nervous for the tour as the day was a dark 20 degrees with howling winds. We met our guides 30 minute late, but they were kind and patient with us. Once we got geared up and hiked the icy road under the freeway, then we were off. The Pacific trail was in deep snow and out of the wind. We were comfortable the whole time. Our guide spoke about the terrain and glaciers that formed the area. Michelle took some awesome photos of us with the mountain peaks at sunset. All in all, it was a beautiful experience." -Trip Advisor Review
-- Trip Advisor Review
