Had a great time on the North Shore Kayak last Monday. This is the second time I've used your company. Our guide, I think his name was Kerry, (he grew up in Sacramento) did a fabulous job and was very patient with 2 novices, myself and a friend. It was just the three of us, so we had great one-on-one attention. He excels in customer service skills, which is a lost art these days. The day was perfect and the lake was beautiful so it was a win-win all around.
-- Patti L.
I took my daughter and her children for a kayaking experience on July 4th and signed up 2 single kayaks and a paddle board with Mark who was in charge on July 4, 2009. Mark gave excellent instruction to my grandchildren and to my daughter and everyone had the time of their lives. Although we ran over our hour by a few minutes, Mark kindly charged us only for the first hour. This was at a time when some people would have milked the customer for every last dime because it was one of the busiest days of the year. As a result of his kindness, we purchased two shirts. My daughter's size was apparently unavailable but Kevin showed up, did some more searching and came up with a perfect shirt with a perfect fit. All of this is to say that anyone looking for superior customer service will find it with the kind and competent people at Tahoe Adventure Company. We will definitely be repeat customers in the future.
-- R. Garland
My wife and I stayed with you this past weekend and went on the Full Moon Snowshoe tour. I just wanted to take a minute and thank everyone involved for a wonderful stay! The property was fantastic and was only outdone by the courtesy and friendliness of the staff. Everything was perfect (with the exception of the weather for the star tour) but even that was made up for with the presentation by Tony. As parents of a teenager we don't get the chance for romantic getaways very often but thanks to you all this was a very memorable and fantastic experience. We absolutely are looking forward to the next time we can get away.
-- Ken Irwin
We visited Lake Tahoe a few weeks ago and got very lucky because Tahoe Adventure Company had reopened for the season the same day we decided to rent kayaks! They're located in North Lake Tahoe. The process of renting kayaks from them was very easy. They took the time to make sure we got on the kayaks safely which I appreciated. You do sign a liability waiver when you rent. Also they provide life jackets. Make sure to bring a ziplock bag or something to keep your phone in! They provide waterproof bags for a fee. The guys working that day were friendly. They also have several lessons/tours which would be fun to try out in the future since some of them take you to cool coves, etc. Their pricing for renting kayaks is reasonable for the area: $27 for a single and $39 for a double per hour, including all fees. Also if you rent for 2 hours, they offer the 3rd hour free. I also want to give a shout-out to Courtney who answers the phone when you call the company and is THE NICEST person I have ever spoken to over the phone. She's extremely helpful and seemed so great! Thank you Courtney!!
-- Vidhi S.
You know how the last day of vacation looms, and you can't help but feel a little sad? These folks have the cure for you! We booked the Sand Harbor adventure for the last day of our trip and we just LOVED it. The cherry on top of a wonderful trip. The kayaks they use are stable and have great back support, but the guide really made this trip for us. Jill was helpful and knowledgeable, and we definitely learned more about the lake from her than we have on any other excursions. Jill found us some super cool and secluded rocky inlets and gave us a chance to wade around and explore. Everything was amazing! We'd highly recommend this company and this adventure. Everyone else we worked with deserves high praise as well. (Kate, Erica, and Nicole... y'all are rockstars!)
-- Karen M