"This was my first visit to Lake Tahoe, and my experience with the people at the Tahoe Adventure Company was great from start to finish. I received prompt responses from both the online info request and a phone message. Our starting point on the lake was easy to find, and the people onsite were immediately helpful and informative and had everything we needed. Robin was our guide - laidback, friendly, helpful, and full of tips and info!!! Our group of seven family members had never done this before, but we had a blast!!! We will definitely use them the next time we are in town." Tom S.
-- Tom S.
Hi, I just wanted to follow-up with you after our family trip to Lake Tahoe and the Sand Harbor Kayak Tour we did through your company July 31. It was fantastic! Our guide gets a thumbs up and we'd ask for him again. It was my favorite part of the trip. It was very cool too that a photographer from the Times was there to document all the fun...Again, thanks for a great experience. -Kristen Runke
-- Kristen Runke
Had a great time on the North Shore Kayak last Monday. This is the second time I've used your company. Our guide, I think his name was Kerry, (he grew up in Sacramento) did a fabulous job and was very patient with 2 novices, myself and a friend. It was just the three of us, so we had great one-on-one attention. He excels in customer service skills, which is a lost art these days. The day was perfect and the lake was beautiful so it was a win-win all around. -Patti L.
-- Patti L.
"My husband, 15-year-old daughter, and I booked the Friday, December 28 sunset snowshoe tour with Tahoe Adventure Company. It took a while to confirm but once I spoke with Katie we were all set. We were a bit nervous for the tour as the day was a dark 20 degrees with howling winds. We met our guides 30 minute late, but they were kind and patient with us. Once we got geared up and hiked the icy road under the freeway, then we were off. The Pacific trail was in deep snow and out of the wind. We were comfortable the whole time. Our guide spoke about the terrain and glaciers that formed the area. Michelle took some awesome photos of us with the mountain peaks at sunset. All in all, it was a beautiful experience." -Trip Advisor Review
-- Trip Advisor Review
I took my daughter and her children for a kayaking experience on July 4th and signed up 2 single kayaks and a paddle board with Mark who was in charge on July 4, 2009. Mark gave excellent instruction to my grandchildren and to my daughter and everyone had the time of their lives. Although we ran over our hour by a few minutes, Mark kindly charged us only for the first hour. This was at a time when some people would have milked the customer for every last dime because it was one of the busiest days of the year. As a result of his kindness, we purchased two shirts. My daughter's size was apparently unavailable but Kevin showed up, did some more searching and came up with a perfect shirt with a perfect fit. All of this is to say that anyone looking for superior customer service will find it with the kind and competent people at Tahoe Adventure Company. We will definitely be repeat customers in the future. -R. Garland
-- R. Garland
